OHDELA is seeking a highly-qualified Registrar - dedicated to providing a superior education for all students.  

Our schools employ a diverse staff of passionate professionals who value research-based practices and a desire to grow as professionals. We are committed to increasing student achievement, regardless of historical barriers, while at the same time developing ourselves via professional development, job embedded instructional coaching, and embracing a growth mindset.

This is an office based position in Akron, OH.

Responsibilities:

• Create and maintain student files in accordance with Ohio laws and regulations
• Track receipt of student records and follow up with prior schools to obtain any missing documents
• Receive incoming student records and add to student files
• Receive requests for records for withdrawn students and prepare and send student files
• Upon receipt of records enter any needed student information into the Student Information System (SIS)
• Act as point of contact for all requests for student information from schools and county agencies, and  collaborate with administrative team to prepare any information needed to respond to such requests
• Ensure completion of withdraw forms
• Process student withdraws daily in the school Student Information System (SIS)
• Track new enrollment approvals and inform school stakeholders of student start dates
• Establish and maintain a positive rapport with, students, parents, staff, school administration, and other stakeholders
• Maintain confidentiality concerning all student information and any professional matters
• Utilize effective time management
• Answer phones and assist in all aspects of maintaining a professional office, including but not limited to fielding and directing incoming calls, filing, copying, faxing, etc.
• Perform other duties as assigned

Position Requirements:

• Bachelor’s Degree or equivalent required;
• Must be able to work onsite in Akron, OH
• Previous outstanding school related customer service experience required;
• Minimum of one year of school admissions or retention experience preferred;
• Excellent oral and written communication skills;
• Proficiency in MS Office Suite, especially Excel;
• Ability to communicate under stressful conditions; 
• Effective organizational skills with the ability to perform multi-tasks;
• Ability to travel and possess own reliable transportation;
• Ability to work flexible hours that may include some evenings and weekends;
• excellent verbal and written communication skills;
• has strong sense of integrity;
• has a “team player” attitude;
• ability to work in a diverse educational community setting;
• satisfactory completion of state required criminal history check; and
• physical ability to lift up to 25 pounds.

Knowledge, Skills, Abilities and Personal Characteristics:

• Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality.
• Demonstrates a reliable, dependable, and trustworthy work ethic.
• Ability to manage difficult or emotional client situations
• Ability to make sound judgments after all available information has been gathered or communicated.
• Demonstrates a mature attitude and insight.
• Excellent written and oral communication skills.
• Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently.
• Customer service oriented; analytical ability to interpret and explain complex instructions.
• Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members.

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bonafide occupational qualification exists.